Studying Video Relay Service
 Yoshida, M. (2008) Barriers for telecommunication accessibility and needs assessment of video relay services (VRS): Utilization of VRS for the deaf community. Rochester, New York.
 Report by City University, London published 07.11.06.
 Power, M., Power, D. and Horstmanshof, L. (2007). Deaf People Communicating via SMS, TTY, Relay Service, Fax, and Computers in Australia. The Journal of Deaf Studies and Deaf Education 2007 12(1): 80-92.
 Saladin, S. and Hansmann, S. (2008) Psychosocial Variables Related to the Adoption of Video Relay Services among Deaf or Hard-of-Hearing Employees at the Texas School for the Deaf. Assistive Technology, v20 n1 p36-47 Spr 2008.
 Croke, R. (2007) Improving telecommunications for America's deaf population: regulatory imperatives for IP videophones and out national video relay service. Urbana, IL.
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